USD/year
Help scale and improve Motion's support engine as the Customer Operations Lead. Youβll handle day-to-day execution (coverage, ticket routing, team performance), and also own the systems that make support run: macros, workflows, QA reviews, onboarding, training, and more. This role is a great fit if youβre high-agency, love fixing broken things, and want to run a core function at a fast-moving startup.